PH

Refund/ Cancellation/ Complaint Handling Policy

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The online order once placed cannot be modified or cancelled through the website. However, if you wish to modify your order, please call (07) 5370 8722 as soon as possible.

 

We strive to provide you with the authentic flavour of Thai food however, if you are not satisfy with our service, please contact us at pinto-house@hotmail.com or (07) 5370 8722.

 

We may provide no refunds to the orders or delivery fee paid online. Please contact us directly to settle any payment dispute or refund claim at pinto-house@hotmail.com or (07) 5370 8722.

 

Any voucher purchases made either from our website or directly from the restaurant are not valid for refund and cannot be exchanged for cash.